The truth about our clients is we love them all. As the company that has such long history as Softhis, we met many situations and one thing must be said: there is no situation without the way out! I tell you how to turn an angry and difficult client into the good one!
Last days I had a meeting with our potential client. When I asked him, how was the cooperation with previous company, he didn’t complain about their software, but poor communication. Let’s be honest. Communication is just like two-way street, it has to flow in both directions.